ARTICLE
5: GROWING A BUSINESS AND BECOMING MORE ENTREPRENEURIAL: THE FIVE TRAITS OF
SUCCESS
In
today's current economic environment the barriers to growth are even more
apparent than normal and there is little appetite for risk taking and minimal
room for mistake making. So growing a business and becoming more
entrepreneurial would seem to be a very tall order indeed!
However,
despite this, we are seeing some impressive players succeeding. When analyzed,
they have five core traits or skills. The first is an ability to foster an
entrepreneurial culture.
The culture
In
a recent survey[1], we asked a group of
entrepreneurs from where they expected the next major phase of growth to come.
Over 30 percent said that expansion in the UK, a further 8 percent from
expansion overseas. This can be seen in Figure 1.
Nearly
25 percent of respondents said they expected growth to come from
entrepreneurial activities such as a new product or service. Others are
harnessing new distribution channels.
In
the same survey, we asked how many genuinely new ideas they had. Over 55
percent said they had between two to three ideas for their businesses. So the
businesses are clearly succeeding in terms of trait no: 1. They are creating an
environment within which innovation is encouraged and ideas can flourish.
An ability to model
However,
it is not enough to have ideas. The second core skill is being able to filter
out the ideas that are unlikely to be more than “just ideas” from those that
can be developed into a profitable business. Businesses that want to grow and
be more entrepreneurial must be capable of building a robust business model by
which all ideas can be screened and analyzed. This ensures that the right ideas
come off the drawing board and that time and resources are not wasted.
Not being blocked by the basics
Some
of the main barriers to growth include lack of finance for investment, lack of
business confidence or too little time in the working day. These are the basic
barriers cited by almost every CEO whose business is not growing as fast as
they would like.
However,
successful entrepreneurs manage to sidestep or overcome them. They do this by
developing a detailed business plan, having a clearly defined strategic
direction, a strong team that they can delegate to and tight cash flow
management. Steve Jobs is as proud of the things Apple does not do as the thing
it does. A clearly defined focus ensures the business is not sidetracked and
time and talent are optimized.
Interestingly
– the detailed plan, a clear strategic direction, strong team and tight cash
flow are all areas which instill confidence among potential investors too, thus
helping our entrepreneurs tackle that other perennial barrier, a lack of
finance.
It
is not enough to provide an environment within which innovation is fostered. An
ability to spot and respond to an opportunity is also critical if your business
is to grow and be more entrepreneurial (see Figure 2).
Indeed,
nearly half the respondents in our survey said the “ability to spot an
opportunity” was one of the most important criteria. The other most important
criterion being a willingness to take risks.
However
in the successful entrepreneurial businesses, this eye for an opportunity is
balanced by an ability to calculate and assess the risk. They conduct frequent
and thorough risk assessments of ideas and opportunities and take appropriate
action accordingly. They minimize the risks within their control, and
understand the probability and impact of the risks they cannot control.
This
ability to calculate and assess removes the gamble – and again makes the
business and its ideas more backable when it comes to seeking finance.
Catering for Gen Y
Entrepreneurship
and growth today also mean being able to tap into the next generation, their
mind set, energy and drive to achieve.Fortune magazine claimed that
this next generation will be the highest achieving generation in history (Hira, 2007). They will be the most technically
knowledgeable people of our time. They will respond well to challenges and be
motivated by success. As they will have grown up in a constantly and rapidly
changing world, this will be the environment in which they will want to work.
So they will often be thinking of the next idea or spotting the next
opportunity. Perfect entrepreneurial material!
Companies
that want to be entrepreneurial need to know how to encourage, reward and
motivate this generation. But be aware that may involve an organizational re‐think
to ensure the structure allows the ideas from the company's newest employees to
reach the boardroom where decisions are made.
Personal
If
you can tick the boxes when it comes to the above critical areas you will be
well on the way to having a growing, entrepreneurial business. However, in
addition to these “corporate traits or skills” there are some personal ones
which the leaders driving such businesses should ideally have if business is to
really fly:
- Have
confidence in yourself and your business. Self belief is a great way to
get others to believe in you.
- Be good
with the written word and a good public speaker. This enables you to voice
the strategy to your employees and the outside world to inspire people to
support your vision of the business.
- Learn
to think on your feet, be able to quickly assess the situation, understand
the facts and make quick decisions when under pressure. This will instill
confidence from all around you and inspire your team accordingly.
- Think
positively as this will help engage others around you to act positively
too.
- Make
sure you keep on top of the numbers, analyze the business model, keep
tight control of the cash flow and ensure you really understand what is
going on in your business.
- Make
objective decisions at all times. Although it will sometimes appear that
someone is making a decision off the cuff, behind the scenes they will
have assessed the situation and calculated the risks before making an
informed decision based on hard facts, intuition and experience.
- Have
passion in your business. It can be a hard up hill struggle if you are not
truly in love with what you are doing. Many of today's successful
entrepreneurs say they have got where they are today because they had
passion in what they were doing, they put their heart and soul and
listened to their intuition. The passion will give you the energy to
persevere and follow through your plan with conviction.
- Be
creative. This does not have to be in the design sense of the word, but in
your thinking. Listen to your employees who are coming up with ideas and
think how they might be turned into real businesses. Think creatively
around the challenges to see if they can be overcome. Keep probing with
questions until the right answer is found.
- Understand
your limitations. You may not have all of the above traits, but if you can
understand where your strengths and weaknesses lie, then the relevant
expertise can be pulled in where required. Find yourself a business mentor
to give you objective feedback and from whom you can learn.
Conclusion
While
running a growing, successful entrepreneurial business looks like a talent you
either do or do not have, the reality is there are some core aptitudes which
are quite definable and which can be instilled in an organization.
They
include ensuring: the culture is right, opportunities are identified and
assessed, risks are always analyzed, talent is optimized and the people heading
up these businesses demonstrate some of the characteristics of an entrepreneur.
This
list might sound a challenge, but trust me, it is a lot easier growing a
business that has these traits than trying to drive forward one that has not.
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